Privacy Policy

Effective Date: November 16, 2025

This Privacy Policy describes how [Your Company Name] (“we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our site selling cosmetic products.

1. Information We Collect

We collect information about you in various ways, including when you place an order, sign up for our newsletter, or contact us.

Personal Information You Provide

  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, email address, payment information (processed by a secure third-party processor), and phone number.

  • Contact Information: When you communicate with us (via email or our contact form), we collect the information you provide in that communication.

  • Account Data: If you create an account, we collect your username and password.

Device and Usage Information

We automatically collect certain information about your device and how you interact with our Site, including:

  • IP address

  • Browser type

  • Operating system

  • Referring website

  • Pages viewed, and the time spent on those pages

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process your purchases, fulfill your orders, prepare shipping labels, and manage returns and exchanges.

  • Customer Support: To respond to your inquiries, requests, and comments.

  • Marketing and Communication: To send you promotional emails, advertisements, or updates about our products (you can unsubscribe at any time).

  • Security: To detect and prevent fraudulent transactions and unauthorized access.

  • Improvement: To analyze website usage, improve our product offerings, and enhance the overall user experience.

3. Sharing Your Personal Information

We do not sell your Personal Information. We share your information with third parties only to help us operate our business and provide our services:

  • Service Providers: We share necessary information with partners who help us with payment processing, shipping, data analysis, and email services.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena).

4. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, update, or request deletion of the Personal Information we hold about you. To exercise these rights, please contact us using the information provided in the “Contact Us” section.

5. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at privacy@dewbutterflybd.com.